CRM for travel agencies and tour operators
Packages, offers, bookings and visas, with enquiries arriving day and night from different time zones. The customer asking about a summer trip today will book within two days — with you or with someone else.
No credit card · Set up in under ten minutesWhere you lose customers today
- Enquiries at all hours and from different countries.
- Trip itineraries sent by hand, over and over again.
- Past customers who never hear about the new offer.
How ITC‑CRM helps
- An auto-reply with packages, prices and dates, around the clock.
- The trip itinerary and its photos sent automatically.
- Booking stages from enquiry to travel.
- Campaigns for seasonal offers.
- Invoices and payments linked to the traveller's record.
An example from a working day
A family asks at midnight about a trip to Georgia. The system sends the itinerary and prices and asks for the dates and the number of travellers. In the morning a staff member finds the details ready and sends the quote.
How it starts
- 1
Connect your channels
WhatsApp, Instagram, Messenger and your website chat.
- 2
Add your business information
Your services, prices and frequently asked questions.
- 3
Add your team
Then start replying from the browser or the mobile app.
FAQ
Does it send trip itineraries automatically?
Yes. You save each package's file in ITC-CRM, and it sends it when a customer asks about that package.
Does it reply in different languages?
Yes. ITC-CRM replies in the language of the customer's message.
Can we announce offers to past customers?
Yes, with approved WhatsApp campaigns in ITC-CRM.
Try it on your real customers
Seven full days, no credit card. And if it is not for you, your data leaves with you in one click.