CRM for logistics and shipping companies
Questions about rates, transit times and shipment status repeat endlessly, eating up the time your team needs for major accounts.
No credit card · Set up in under ten minutesWhere you lose customers today
- The same questions about rates and transit times every day.
- Important corporate clients lost among the messages.
- Messages from different countries and languages.
How ITC‑CRM helps
- An auto-reply with general rates, transit times and terms.
- Special cases handed to a team member.
- Corporate clients scored by how serious they are.
- Replies in the customer's language.
- Quotes and invoices from the client's record.
An example from a working day
A trader asks about shipping two hundred cartons to Riyadh. The system replies with the terms and approximate transit time and asks for the weight and volume; the lead is scored high, so the sales manager calls him with a quote.
How it starts
- 1
Connect your channels
WhatsApp, Instagram, Messenger and your website chat.
- 2
Add your business information
Your services, prices and frequently asked questions.
- 3
Add your team
Then start replying from the browser or the mobile app.
FAQ
Does it answer rate questions automatically?
Yes. ITC-CRM answers from the rates and terms you write.
Does it recognise major clients?
Yes. ITC-CRM's scoring reads the conversation and gives a higher score to anyone asking for large volumes or regular business.
Does it reply in different languages?
Yes. ITC-CRM replies in the language of the customer's message.
Try it on your real customers
Seven full days, no credit card. And if it is not for you, your data leaves with you in one click.