CRM for training centres and course providers
Short answer: ITC-CRM is a CRM for training centres and course providers that answers enquiries automatically with course dates, prices and instalment options. Every enquiry becomes a lead tracked all the way to payment, with invoices, instalments and payment reminders, plus campaigns announcing new courses to past students.
Every new course brings a wave of enquiries: when does it start? How much is it? Can I pay in instalments? Is it online? Anyone who does not get a reply the same day forgets you.
No credit card · Set up in under ten minutesWhere do training centres lose course enquiries today?
- Lots of enquiries about different courses at the same time.
- Instalments and payments tracked by hand.
- Past students who never hear about new courses.
How does ITC-CRM help training centres and course providers?
- An auto-reply with course dates, prices and instalment options.
- Every enquiry is a lead with a stage, all the way to payment.
- Invoices, instalments and payment reminders.
- Campaigns announcing the new course to past students.
- The course brochure sent automatically when someone asks for it.
- Live translation: your staff read and write in their own language, the customer receives theirs.
- Your company email and website forms in the same inbox, with a summary of every message.
- Comments on your Facebook and Instagram posts and ads arrive in one place, where your team, or the AI, replies publicly or by private message.
- A voice assistant that answers customers' WhatsApp calls in their language, even out of hours, and writes the summary in their conversation.
What does it look like on a working day at a training centre?
A student asks about the online graphic design course. The system replies with the duration, price and instalment plan, sends the details link, then asks when he would like to start. Once he confirms, a staff member creates the invoice and instalments from the same conversation.
How it starts
- 1
Connect your channels
WhatsApp, Instagram, Messenger and your website chat.
- 2
Add your business information
Your services, prices and frequently asked questions.
- 3
Add your team
Then start replying from the browser or the mobile app.
FAQ
Can course fees be paid in instalments?
Yes. In ITC-CRM you set the instalments and their due dates, and the system reminds you of any that are overdue.
Does the auto-reply know each course's dates?
Yes, as long as you add them. ITC-CRM's auto-reply knows what you write in your centre's information and your course catalogue.
Can we message past students?
Yes, with an approved WhatsApp campaign in ITC-CRM to an audience you choose.
Can we create an invoice from the conversation?
Yes. Once a student confirms, a staff member creates the invoice and instalments in ITC-CRM from the same conversation.
Does ITC-CRM send the course brochure automatically?
Yes. ITC-CRM sends the course brochure automatically when someone asks for it.
Can ITC-CRM reply to comments on our course ads on Facebook and Instagram?
Yes. ITC-CRM collects comments on your Facebook Page and Instagram professional account posts and ads, including questions about your courses under your ads, in one Comments section. Your team replies publicly, sends the commenter a private message, or hides spam, and an optional AI can answer questions and hide spam automatically.
Try it on your real customers
Seven full days, no credit card. And if it is not for you, your data leaves with you in one click.