About ITC-CRM and the team behind it
Short answer: ITC-CRM is developed and operated by ITC - International Technology Center, a technology company based in Fatih, Istanbul, Türkiye. You can reach the team by email at info@itc-crm.com, by phone, or through the chat on this website, in Arabic, English or Turkish.
ITC-CRM started as the tool we built to answer our own customers on WhatsApp, Instagram and Messenger without losing messages. Today it is a full CRM: one shared inbox for every channel, AI replies in the customer's language, automatic distribution of conversations to the team, and sales, invoices and contracts in the same place.
The product is used by businesses that talk to customers in many languages, such as clinics, medical tourism, education, real estate and travel. The website is available in ten languages, and the AI replies in the language the customer writes in.
The web app runs in any browser. Staff also get an app for iPhone and Android. Company accounts are created on the web, and every new company can try it for seven days free, with no credit card.
ITC-CRM at a glance
| Product | ITC-CRM, an omnichannel CRM with AI replies |
|---|---|
| Developer | ITC - International Technology Center |
| Headquarters | Fatih, Istanbul, Türkiye |
| Channels | WhatsApp (official API, with the WhatsApp Business app kept on the same number), Instagram, Messenger, Facebook and Instagram comments, website chat, company email |
| Platforms | Web browser, iPhone app, Android app |
| Website languages | Arabic, English, Turkish, German, French, Spanish, Italian, Portuguese, Dutch, Russian |
| Free trial | 7 days, no credit card |
How to contact us
Questions about the company
Who develops ITC-CRM?
ITC-CRM is developed by ITC - International Technology Center, a technology company registered in Istanbul, Türkiye.
Where is the ITC-CRM office?
The office is in Akşemsettin Mahallesi, Fatih, Istanbul. The full address and a map are on this page.
How can I contact the ITC-CRM team?
Email info@itc-crm.com, call the phone number on this page, or use the chat button on the website. The team answers in Arabic, English and Turkish.
Can I use ITC-CRM outside Türkiye?
Yes. ITC-CRM is a cloud service and works for businesses in any country, with a website in ten languages and AI replies in the customer's language.
Is there a free trial?
Yes. Every new company can use ITC-CRM free for seven days without a credit card, then choose a plan.
Try it on your real customers
Seven full days, no credit card. And if it is not for you, your data leaves with you in one click.