CRM for construction, fit-out and interior design
Short answer: ITC-CRM is a CRM for construction, fit-out and interior design companies that saves the client's photos of the space to their record and tracks each job from estimate to site visit, quote, execution and handover. It builds quotes from your catalogue, has contracts signed electronically and reminds you of milestone payments.
The client sends photos of the space and asks for an estimate, then comes a site visit, measurements, a quote and milestone payments. Every stage that slips means a delay or a dispute.
No credit card · Set up in under ten minutesWhere do construction and fit-out companies lose clients today?
- Site photos and requests scattered across chats.
- Quotes written by hand every time.
- Milestone payments with no reminders.
How does ITC-CRM help construction and interior design firms?
- Photos of the space read and saved to the client's record.
- Professional quotes built from your catalogue of line items.
- Contracts signed electronically.
- Milestone payments with due dates and reminders.
- Stages: estimate, site visit, quote, execution, handover.
- Live translation: your staff read and write in their own language, the customer receives theirs.
- Your company email and website forms in the same inbox, with a summary of every message.
- Comments on your Facebook and Instagram posts and ads arrive in one place, where your team, or the AI, replies publicly or by private message.
- A voice assistant that answers customers' WhatsApp calls in their language, even out of hours, and writes the summary in their conversation.
What does a renovation request look like in ITC-CRM?
A client sends photos of an old kitchen and asks for a renovation. The photos are saved to his file, and the system replies with the next steps and books a site visit. After the measurements, the quote and contract are sent and the three payments are scheduled.
How it starts
- 1
Connect your channels
WhatsApp, Instagram, Messenger and your website chat.
- 2
Add your business information
Your services, prices and frequently asked questions.
- 3
Add your team
Then start replying from the browser or the mobile app.
FAQ
Are site photos saved?
Yes. Everything the client sends is saved in their ITC-CRM record.
Can the amount be split across project phases?
Yes. ITC-CRM supports milestone payments with automatic reminders.
Is the contract electronic?
Yes. The client signs the ITC-CRM contract from their phone via a link.
Can I build quotes from my own line items?
Yes. ITC-CRM builds professional quotes from your catalogue of line items.
Can we track each project by stage?
Yes. ITC-CRM tracks stages such as estimate, site visit, quote, execution and handover.
Can ITC-CRM reply to comments on our project posts and ads?
Yes. ITC-CRM collects comments on your Facebook Page and Instagram professional account posts and ads, including comments on your renovation ads, in one Comments section. Your team replies publicly, sends the commenter a private message, or hides spam, and an optional AI can answer questions and hide spam automatically.
Try it on your real customers
Seven full days, no credit card. And if it is not for you, your data leaves with you in one click.