CRM for digital marketing and advertising agencies
Short answer: ITC-CRM is a CRM for digital marketing and advertising agencies that collects all your clients' campaign leads in one inbox with their source. Its auto-reply answers instantly, even out of hours, every lead gets a seriousness score, and each client has a separate account that you manage.
The ads you run for your clients generate leads, and a lead that gets no reply within minutes goes cold. When leads do not turn into sales, the ad gets the blame — not the slow reply.
No credit card · Set up in under ten minutesWhere do marketing agencies lose their clients' leads today?
- Your clients' campaign leads get lost between pages and numbers.
- No evidence of what happened to each lead after the ad.
- Slow replies weaken the results of a good campaign.
How does ITC-CRM help digital marketing and ad agencies?
- All campaign leads in one inbox, with their source.
- An instant auto-reply, even out of hours.
- A seriousness score for every lead.
- A separate account for each of your clients, managed by you.
- Zoho CRM integration if your client uses it.
- Live translation: your staff read and write in their own language, the customer receives theirs.
- Your company email and website forms in the same inbox, with a summary of every message.
- Comments on your Facebook and Instagram posts and ads arrive in one place, where your team, or the AI, replies publicly or by private message.
- A voice assistant that answers customers' WhatsApp calls in their language, even out of hours, and writes the summary in their conversation.
What does it look like when an agency runs ads for a clinic?
An agency runs ads for a clinic. Leads from the ad arrive on the clinic's WhatsApp and the auto-reply answers them immediately, while the agency sees how many leads came in and how many were scored as serious — and improves the campaign with real numbers.
How it starts
- 1
Connect your channels
WhatsApp, Instagram, Messenger and your website chat.
- 2
Add your business information
Your services, prices and frequently asked questions.
- 3
Add your team
Then start replying from the browser or the mobile app.
FAQ
Can we manage more than one client?
Yes. In ITC-CRM each client is a separate company with its own accounts and channels, and you can log in to each of them.
Can we resell the platform to our clients?
Yes. Contact us to agree the partnership model that suits you.
Does it reply to ad leads instantly?
Yes. ITC-CRM's auto-reply answers within seconds, around the clock.
Can we see the source of each campaign lead?
Yes. ITC-CRM collects all campaign leads in one inbox, with their source.
Can we show clients what happened to their leads?
Yes. ITC-CRM shows how many leads came in and how many were scored as serious, so you can improve campaigns with real numbers.
Can we manage comments on our clients' Facebook and Instagram ads in ITC-CRM?
Yes. ITC-CRM collects comments on your Facebook Page and Instagram professional account posts and ads, including comments on the ads you run for your clients, in one Comments section. Your team replies publicly, sends the commenter a private message, or hides spam, and an optional AI can answer questions and hide spam automatically.
Try it on your real customers
Seven full days, no credit card. And if it is not for you, your data leaves with you in one click.