CRM for medical tourism, hair transplant and aesthetic clinics
Short answer: ITC-CRM is a CRM for medical tourism, hair transplant and aesthetic clinics that replies to international patients in their own language around the clock. It transcribes voice notes, reads photos, sends before-and-after images and package files automatically, and tracks each patient from consultation to quote, booking and travel.
The patient coming from abroad writes in their own language, sends photos of their hair, test results and voice notes, and compares five clinics at the same time. The fastest and clearest clinic wins them.
No credit card · Set up in under ten minutesWhere do medical tourism clinics lose patients today?
- Patients from different countries, languages and time zones.
- Photos, test results and voice notes that are not kept in one place.
- A long follow-up from the first question to the travel date.
How does ITC-CRM help hair transplant and aesthetic clinics?
- An auto-reply in the patient's language, around the clock.
- Voice notes transcribed and images read.
- Before-and-after result photos and package files sent automatically when asked for.
- A seriousness score and a stage for every patient: consultation, quote, booking, travel.
- Quotes in the currency the patient pays in.
- Live translation: your staff read and write in their own language, the customer receives theirs.
- Your company email and website forms in the same inbox, with a summary of every message.
- Comments on your Facebook and Instagram posts and ads arrive in one place, where your team, or the AI, replies publicly or by private message.
- A voice assistant that answers customers' WhatsApp calls in their language, even out of hours, and writes the summary in their conversation.
What does it look like on a working day with a patient from abroad?
A German patient sends photos of his hair and asks in German about the number of grafts and the price. The system replies in German with what is in the clinic's information, sends the package file and saves the photos to his record. In the morning the coordinator picks up with a quote from inside the conversation.
How it starts
- 1
Connect your channels
WhatsApp, Instagram, Messenger and your website chat.
- 2
Add your business information
Your services, prices and frequently asked questions.
- 3
Add your team
Then start replying from the browser or the mobile app.
FAQ
Does it reply in the patient's language?
Yes. ITC-CRM replies in the language of the patient's message, whatever language your team works in.
Does it keep the patient's photos and test results?
Yes. Everything the patient sends is saved in their ITC-CRM record together with the conversation.
Can I send a quote in another currency?
Yes. ITC-CRM quotes and invoices are issued in the currency you choose.
Does ITC-CRM send before-and-after photos automatically?
Yes. ITC-CRM sends before-and-after result photos and package files automatically when a patient asks for them.
Can I track each patient from first question to travel?
Yes. ITC-CRM gives every patient a seriousness score and a stage: consultation, quote, booking and travel.
Can ITC-CRM answer comments on our hair transplant ads on Instagram and Facebook?
Yes. ITC-CRM collects comments on your Facebook Page and Instagram professional account posts and ads, including comments from patients asking about prices under your ads, in one Comments section. Your team replies publicly, sends the commenter a private message, or hides spam, and an optional AI can answer questions and hide spam automatically.
Try it on your real customers
Seven full days, no credit card. And if it is not for you, your data leaves with you in one click.