CRM for salons, beauty clinics and spas
Short answer: ITC-CRM is a CRM for salons, beauty clinics and spas that answers booking messages from Instagram and WhatsApp with prices and available times, and sends your service menu image automatically. Every client gets appointment reminders and a record of the services she has had, plus campaigns for offers.
Bookings arrive as messages, not phone calls, and usually in the evening. A client who gets no reply books at the salon next door.
No credit card · Set up in under ten minutesWhere do salons and spas lose bookings today?
- Booking messages on Instagram and WhatsApp at the same time.
- The same price question every day.
- Clients who forget their appointments.
How does ITC-CRM help beauty salons and spas?
- An auto-reply with prices and available times.
- The service menu image sent automatically.
- Appointment reminders for every client.
- Campaigns for offers and special occasions.
- A record for every client with the services she has had.
- Live translation: your staff read and write in their own language, the customer receives theirs.
- Your company email and website forms in the same inbox, with a summary of every message.
- Comments on your Facebook and Instagram posts and ads arrive in one place, where your team, or the AI, replies publicly or by private message.
- A voice assistant that answers customers' WhatsApp calls in their language, even out of hours, and writes the summary in their conversation.
What does it look like on a working day at a salon?
A client asks on Instagram at 9 pm about the price of a keratin treatment and a free slot tomorrow. The system replies with the price and sends the service menu; a staff member confirms the appointment in the morning, and the reminder goes out beforehand.
How it starts
- 1
Connect your channels
WhatsApp, Instagram, Messenger and your website chat.
- 2
Add your business information
Your services, prices and frequently asked questions.
- 3
Add your team
Then start replying from the browser or the mobile app.
FAQ
Does it work on Instagram and WhatsApp together?
Yes. ITC-CRM puts both in one shared inbox.
Does it send the price list automatically?
Yes. ITC-CRM sends it as an image from the reply library.
Can we send special-occasion offers?
Yes, with approved WhatsApp campaigns in ITC-CRM.
Does ITC-CRM remind clients of their appointments?
Yes. ITC-CRM sends appointment reminders to every client before the visit.
Can we see the services each client has had?
Yes. ITC-CRM keeps a record for every client with the services she has had.
Can ITC-CRM reply to comments on our salon's Instagram and Facebook posts?
Yes. ITC-CRM collects comments on your Facebook Page and Instagram professional account posts and ads, including comments asking about prices under your ads, in one Comments section. Your team replies publicly, sends the commenter a private message, or hides spam, and an optional AI can answer questions and hide spam automatically.
Try it on your real customers
Seven full days, no credit card. And if it is not for you, your data leaves with you in one click.