WhatsApp bulk campaigns that reach your customers without risking a ban on your number
Short answer: WhatsApp bulk campaigns in ITC-CRM go through the official WhatsApp Business API with Meta-approved templates, sent in batches at a pace that protects your number from a ban. You choose the audience, track what was delivered, read and failed, and every reply lands in your inbox as a normal conversation.
Bulk sending from an ordinary phone is a shortcut to getting your number banned. Campaigns in ITC-CRM go through the official WhatsApp Business API, with approved templates and a measured sending pace.
No credit card · Set up in under ten minutesHow does a WhatsApp bulk campaign work in ITC-CRM?
- You pick a Meta-approved template and fill in its variables, such as the customer's name.
- You choose the audience: all leads, customers, inactive contacts, or the most serious leads.
- Messages go out in batches, at a pace that protects your number.
- You track what was delivered, read and failed, and every reply lands in the inbox as a normal conversation.
When should you send a WhatsApp campaign?
A seasonal offer, a registration-deadline reminder, winning back a customer who dropped off, or announcing a new service. And the auto-reply handles the first replies when messages pour in after the campaign.
How it starts
- 1
Connect WhatsApp Cloud API
Through your Meta account.
- 2
Pick a template
The approved templates in your Meta account appear in the platform.
- 3
Launch the campaign
Choose the audience and track the results.
FAQ
Do campaigns work on a regular WhatsApp number?
No. ITC-CRM campaigns run through the official WhatsApp Business API with approved templates, which is what protects your number from a ban.
Who pays the fees for template messages?
Meta charges template conversation fees to your own Meta account, based on the country and the message type.
Where do customers' replies arrive?
Every reply arrives in the ITC-CRM inbox as a normal conversation, and the auto-reply can take it over.
Can I personalise a WhatsApp campaign with the customer's name?
Yes. In ITC-CRM you fill in the template's variables, such as the customer's name, when you set up the campaign.
Which audiences can I send a campaign to?
ITC-CRM lets you choose all leads, customers, inactive contacts, or the most serious leads.
Can I see who read my WhatsApp campaign?
Yes. ITC-CRM shows what was delivered, read and failed for each campaign.
Try it on your real customers
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