CRM for car dealerships and rental companies
Short answer: ITC-CRM is a CRM for car dealerships and rental companies that answers repeated questions with the price, specifications and finance terms, and sends each car's photos automatically. Every buyer gets a seriousness score, deals move through enquiry, viewing, negotiation and sale, and contracts and payments stay on the customer's record.
Every car ad brings dozens of questions: the price? The mileage? Finance? Interior photos? The serious buyer among them needs a call before they find another car.
No credit card · Set up in under ten minutesWhere do car dealerships lose buyers today?
- The same questions about every car.
- Plenty of leads, few of them serious.
- Rental bookings overlap and confirmations get forgotten.
How does ITC-CRM help car dealers and rental companies?
- An auto-reply with the price, specifications and finance terms.
- Photos of each car sent automatically when someone asks.
- A seriousness score for every buyer.
- Stages: enquiry, viewing, negotiation, sale.
- Contracts and payments from the customer's record.
- Live translation: your staff read and write in their own language, the customer receives theirs.
- Your company email and website forms in the same inbox, with a summary of every message.
- Comments on your Facebook and Instagram posts and ads arrive in one place, where your team, or the AI, replies publicly or by private message.
- A voice assistant that answers customers' WhatsApp calls in their language, even out of hours, and writes the summary in their conversation.
What does a buyer enquiry look like in ITC-CRM?
A buyer asks about a car from an ad and requests interior photos. The system sends the photos, specifications and finance terms, and asks when he would like to view it. The salesperson calls him first because his score is high.
How it starts
- 1
Connect your channels
WhatsApp, Instagram, Messenger and your website chat.
- 2
Add your business information
Your services, prices and frequently asked questions.
- 3
Add your team
Then start replying from the browser or the mobile app.
FAQ
Does it send car photos automatically?
Yes. You save each car's photos in the ITC-CRM reply library, and it sends them when a customer asks.
Does it know the finance and instalment prices?
Yes, as long as you add them. ITC-CRM knows what you write in your dealership's information.
Is it suitable for car rental offices?
Yes. In ITC-CRM bookings are managed as stages and appointments with reminders.
Can ITC-CRM tell which car buyers are serious?
Yes. ITC-CRM gives every buyer a seriousness score, so the salesperson calls the highest-scoring buyers first.
Can we manage contracts and payments for car sales?
Yes. ITC-CRM handles contracts and payments from the customer's record.
Can ITC-CRM reply to comments on our car ads on Facebook and Instagram?
Yes. ITC-CRM collects comments on your Facebook Page and Instagram professional account posts and ads, including questions about prices under your car ads, in one Comments section. Your team replies publicly, sends the commenter a private message, or hides spam, and an optional AI can answer questions and hide spam automatically.
Try it on your real customers
Seven full days, no credit card. And if it is not for you, your data leaves with you in one click.